Healthcare BPO Market By Payer Service (Claims Management, Provider Management, Product Development, Care Management, Human Resource Management, Operational/Administrative Management and Customer Relationship Management (CRM)), Product Service (Revenue Cycle Management, Medical Transcription, Medical Billing, Device Monitoring and Patient Enrollment & Strategic Planning) and Pharmaceutical Service (Clinical Data Management, Manufacturing Outsourcing and Pharmacovigilance Services) - Global Industry Analysis And Forecast To 2025

Published On : September 2018 Pages : 180 Category: Healthcare IT Report Code : HC091280

Industry Outlook

Healthcare sector is facing many challenges; this is due to administrative services, which in turn in hindering the working of the sector. Many companies have come up with solutions of business process outsourcing (BPO) to be used in healthcare to remove the complexities; the solution is also referred to as Healthcare BPO. Healthcare BPO are providing healthcare sector with innovative technologies, deep knowledge about various business processes & sophisticated tools related to analytics. Healthcare BPO service is boosting the financial performance, increasing resource allocation, etc. to the healthcare sector. Some of the services offered by Healthcare BPO are; Medical Billing & Collection, Medical Records Indexing, Medical Data Entry Services, Medical Claims Processing Services, Revenue Cycle Management Services, etc. Therefore, the Healthcare BPO Market is anticipated to expand and has tremendous scope during the forecast period. The global Healthcare BPO Market anticipated to flourish in the future by growing at a significantly higher CAGR.

Market Segmentation

The global Healthcare BPO Market is based on segment, by Payer Service the market is segmented into Claims Management, Provider Management, Product Development, Care Management, Human Resource Management, Operational/Administrative Management and Customer Relationship Management (CRM), by Product Service the market is segmented into Revenue Cycle Management, Medical Transcription, Medical Billing, Device Monitoring and Patient Enrollment & Strategic Planning, and by Pharmaceutical Service the market is segmented into Clinical Data Management, Manufacturing Outsourcing and Pharmacovigilance Services.

  • Healthcare BPO Market, By Payer Service
  • Claims Management 
  • Provider Management
  • Product Development
  • Care Management
  • Human Resource Management
  • Operational/Administrative Management
  • Customer Relationship Management (CRM)
  • Healthcare BPO Market, By Product Service
  • Revenue Cycle Management
  • Medical Transcription
  • Medical Billing
  • Device Monitoring
  • Patient Enrollment and Strategic Planning
  • Healthcare BPO Market, By Pharmaceutical Service
  • Clinical Data Management
  • Manufacturing Outsourcing
  • Pharmacovigilance Services 

 

Regional Insights

On a global front, the Healthcare BPO Market covers North America (United States, Canada and Mexico), Europe (Germany, UK, France, Russia, Italy, Rest of Europe), Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific), South America (Brazil, Argentina, Columbia, Rest of South America) and Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA). North American region leads the Healthcare BPO Market owing to more expenditure on private & public healthcare, more number of claim records, etc.

Healthcare BPO Market, By Region

    • North America
  • U.S.
  • Canada
  • Mexico
    • Europe
  • Germany
  • UK
  • France
  • Russia
  • Italy
  • Rest of Europe
    • Asia-Pacific
  • China
  • Japan
  • South Korea
  • India
  • Southeast Asia
  • Rest of Asia-Pacific
    • South America
  • Brazil
  • Argentina
  • Columbia
  • Rest of South America
    • Middle East and Africa
  • Saudi Arabia
  • UAE
  • Egypt
  • Nigeria
  • South Africa
  • Rest of MEA

Competitive Analysis

The leading players in the market are Charles River Laboratories International Inc., HCL Technologies Limited, Accenture, Infosys Limited, Eli Global, Gebbs, Lonza, Genpact, Catalent Inc., IBM, Covance Inc., Parexel, Quintiles, Sutherland, United Health Group and Truven Health. The major players in the market are profiled in detail in view of qualities, for example, company portfolio, business strategies, financial overview, recent developments, and market share of the overall industry.

  • Charles River Laboratories International Inc.
  • HCL Technologies Limited
  • Accenture
  • Infosys Limited
  • Eli Global
  • Gebbs
  • Lonza
  • Genpact
  • Catalent Inc.
  • IBM
  • Covance Inc.
  • Parexel
  • Quintiles
  • Sutherland
  • United Health Group
  • Truven Health

Some of the key questions answered by the report are:          

  • What was the market size in 2014 and forecast from 2015 to 2025?
  • What will be the industry market growth from 2015 to 2025?
  • What are the major drivers, restraints, opportunities, challenges, and industry trends and their impact on the market forecast?
  • What are the major segments leading the market growth and why?
  • Which are the leading players in the market and what are the major strategies adopted by them to sustain the market competition?

Market Classification

o   Healthcare BPO Market, By Payer Service, Estimates and Forecast, 2014-2025 ($Million)

o   Claims Management 

o   Provider Management

o   Product Development

o   Care Management

o   Human Resource Management

o   Operational/Administrative Management

o   Customer Relationship Management (CRM)

o   Healthcare BPO Market, By Product Service, Estimates and Forecast, 2014-2025 ($Million)

o   Revenue Cycle Management

o   Medical Transcription

o   Medical Billing

o   Device Monitoring

o   Patient Enrollment and Strategic Planning

o   Healthcare BPO Market, By Pharmaceutical Service, Estimates and Forecast, 2014-2025 ($Million)

o   Clinical Data Management

o   Manufacturing outsourcing

o   Pharmacovigilance Services 

Healthcare BPO Market, By Region, Estimates and Forecast, 2014-2025 ($Million)

o   North America

§  North America Healthcare BPO Market, By Country

o   U.S. Healthcare BPO Market

o   Canada Healthcare BPO Market

o   Mexico Healthcare BPO Market

o   Europe

§  Europe Healthcare BPO Market, By Country

o   Germany Healthcare BPO Market

o   UK Healthcare BPO Market

o   France Healthcare BPO Market

o   Russia Healthcare BPO Market

o   Italy Healthcare BPO Market

o   Rest of Europe Healthcare BPO Market

o   Asia-Pacific

§  Asia-Pacific Healthcare BPO Market, By Country

o   China Healthcare BPO Market

o   Japan Healthcare BPO Market

o   South Korea  Healthcare BPO Market

o   India Healthcare BPO Market

o   Southeast Asia Healthcare BPO Market

o   Rest of Asia-Pacific Healthcare BPO Market

o   South America

§  South America Healthcare BPO Market, By Country

o   Brazil Healthcare BPO Market

o   Argentina Healthcare BPO Market

o   Columbia Healthcare BPO Market

o   Rest of South America Healthcare BPO Market

o   Middle East and Africa

§  Middle East and Africa Healthcare BPO Market, By Country

o   Saudi Arabia Healthcare BPO Market

o   UAE Healthcare BPO Market

o   Egypt Healthcare BPO Market

o   Nigeria Healthcare BPO Market

o   South Africa Healthcare BPO Market

o   Rest of MEA Healthcare BPO Market

Table of Contents

1.       Introduction

1.1.     Report Description

2.       Executive Summary

2.1.     Key Highlights

3.       Market Overview

3.1.     Introduction

3.1.1.  Market Definition

3.1.2.  Market Segmentation

3.2.     Market Dynamics

3.2.1.  Drivers

3.2.2.  Restraints

3.2.3.  Opportunities

3.3.     SWOT Analysis

4.       Market Analysis by Regions

4.1.     North America (United States, Canada and Mexico)

4.1.1.  United States Market Status and Outlook (2014-2025)

4.1.2.  Canada Market Status and Outlook (2014-2025)

4.1.3.  Mexico Market Status and Outlook (2014-2025)

4.2.     Europe (Germany, France, UK, Russia, Italy and Rest of Europe)

4.2.1.  Germany Market Status and Outlook (2014-2025)

4.2.2.  France Market Status and Outlook (2014-2025)

4.2.3.  UK Market Status and Outlook (2014-2025)

4.2.4.  Russia Market Status and Outlook (2014-2025)

4.2.5.  Italy Market Status and Outlook (2014-2025)

4.2.6.  Rest of Europe Market Status and Outlook (2014-2025)

4.3.     Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Rest of Asia-Pacific)

4.3.1.  China Market Status and Outlook (2014-2025)

4.3.2.  Japan Market Status and Outlook (2014-2025)

4.3.3.  Korea Market Status and Outlook (2014-2025)

4.3.4.  India Market Status and Outlook (2014-2025)

4.3.5.  Southeast Asia Market Status and Outlook (2014-2025)

4.3.6.  Rest of Asia-Pacific Market Status and Outlook (2014-2025)

4.4.     South America (Brazil, Argentina, Columbia and Rest of South America)

4.4.1.  Brazil Market Status and Outlook (2014-2025)

4.4.2.  Argentina Market Status and Outlook (2014-2025)

4.4.3.  Columbia Market Status and Outlook (2014-2025)

4.4.4.  Rest of South America Market Status and Outlook (2014-2025)

4.5.     Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa and Rest of MEA)

4.5.1.  Saudi Arabia Market Status and Outlook (2014-2025)

4.5.2.  United Arab Emirates Market Status and Outlook (2014-2025)

4.5.3.  Egypt Market Status and Outlook (2014-2025)

4.5.4.  Nigeria Market Status and Outlook (2014-2025)

4.5.5.  South Africa Market Status and Outlook (2014-2025)

4.5.6.  Turkey Market Status and Outlook (2014-2025)

4.5.7.  Rest of Middle East and Africa Market Status and Outlook (2014-2025)

5.       Healthcare BPO  Market, By Payer Service

5.1.     Introduction

5.2.     Global Healthcare BPO  Revenue and Market Share by Payer Service (2014-2018)

5.2.1.  Global Healthcare BPO  Revenue and Revenue Share by Payer Service (2014-2018)

5.3.     Claims Management 

5.3.1.  Global Claims Management   Revenue and Growth Rate (2014-2018)

5.4.     Provider Management

5.4.1.  Global Provider Management Revenue and Growth Rate (2014-2018)

5.5.     Product Development

5.5.1.  Global Product Development Revenue and Growth Rate (2014-2018)

5.6.     Care Management

5.6.1.  Global Care Management Revenue and Growth Rate (2014-2018)

5.7.     Human Resource Management

5.7.1.  Global Human Resource Management Revenue and Growth Rate (2014-2018)

5.8.     Operational/Administrative Management

5.8.1.  Global Operational/Administrative Management Revenue and Growth Rate (2014-2018)

5.9.     Customer Relationship Management (CRM)

5.9.1.  Global Customer Relationship Management (CRM) Revenue and Growth Rate (2014-2018)

6.       Healthcare BPO  Market, By Product Service

6.1.     Introduction

6.2.     Global Healthcare BPO  Revenue and Market Share by Product Service (2014-2018)

6.2.1.  Global Healthcare BPO  Revenue and Revenue Share by Product Service (2014-2018)

6.3.     Revenue Cycle Management

6.3.1.  Global Revenue Cycle Management Revenue and Growth Rate (2014-2018)

6.4.     Medical Transcription

6.4.1.  Global Medical Transcription Revenue and Growth Rate (2014-2018)

6.5.     Medical Billing

6.5.1.  Global Medical Billing Revenue and Growth Rate (2014-2018)

6.6.     Device Monitoring

6.6.1.  Global Device Monitoring  Revenue and Growth Rate (2014-2018)

6.7.     Patient Enrollment and Strategic Planning

6.7.1.  Global Patient Enrollment and Strategic Planning Revenue and Growth Rate (2014-2018)

7.       Healthcare BPO  Market, By Pharmaceutical Service

7.1.     Introduction

7.2.     Global Healthcare BPO  Revenue and Market Share by Pharmaceutical Service (2014-2018)

7.2.1.  Global Healthcare BPO  Revenue and Revenue Share by Pharmaceutical Service (2014-2018)

7.3.     Clinical Data Management

7.3.1.  Global Clinical Data Management Revenue and Growth Rate (2014-2018)

7.4.     Manufacturing Outsourcing

7.4.1.  Global Manufacturing Outsourcing Revenue and Growth Rate (2014-2018)

7.5.     Pharmacovigilance Services 

7.5.1.  Global Pharmacovigilance Services   Revenue and Growth Rate (2014-2018)

8.       Healthcare BPO  Market, By Region

8.1.     Introduction

8.2.     Global Healthcare BPO  Revenue and Market Share by Regions

8.2.1.  Global Healthcare BPO  Revenue by Regions (2014-2018)

8.3.     North America Healthcare BPO  by Countries

8.3.1.  North America Healthcare BPO  Revenue and Growth Rate (2014-2018)

8.3.2.  North America Healthcare BPO  Revenue (Million USD) by Countries (2014-2018)

8.3.3.  United States

8.3.3.1.  United States Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.3.4.  Canada

8.3.4.1.  Canada Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.3.5.  Mexico

8.3.5.1.  Mexico Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.4.     Europe Healthcare BPO  by Countries

8.4.1.  Europe Healthcare BPO  Revenue and Growth Rate (2014-2018)

8.4.2.  Europe Healthcare BPO  Revenue (Million USD) by Countries (2014-2018)

8.4.3.  Germany

8.4.3.1.  Germany Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.4.4.  France

8.4.4.1.  France Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.4.5.  UK

8.4.5.1.  UK Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.4.6.  Russia

8.4.6.1.  Russia Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.4.7.  Italy

8.4.7.1.  Italy Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.4.8.  Rest of Europe

8.4.8.1.  Rest of Europe Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.5.     Asia-Pacific Healthcare BPO  by Countries

8.5.1.  Asia-Pacific Healthcare BPO  Revenue and Growth Rate (2014-2018)

8.5.2.  Asia-Pacific Healthcare BPO  Revenue (Million USD) by Countries (2014-2018)

8.5.3.  China

8.5.3.1.  China Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.5.4.  Japan

8.5.4.1.  Japan Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.5.5.  Korea

8.5.5.1.  Korea Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.5.6.  India

8.5.6.1.  India Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.5.7.  Southeast Asia

8.5.7.1.  Southeast Asia Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.5.8.  Rest of Asia-Pacific

8.5.8.1.  Rest of Asia-Pacific Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.6.     South America Healthcare BPO  by Countries

8.6.1.  South America Healthcare BPO  Revenue and Growth Rate (2014-2018)

8.6.2.  South America Healthcare BPO  Revenue (Million USD) by Countries (2014-2018)

8.6.3.  Brazil

8.6.3.1.  Brazil Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.6.4.  Argentina

8.6.4.1.  Argentina Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.6.5.  Columbia

8.6.5.1.  Columbia Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.6.6.  Rest of South America

8.6.6.1.  Rest of South America Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.7.     Middle East and Africa Healthcare BPO  by Countries

8.7.1.  Middle East and Africa Healthcare BPO  Revenue and Growth Rate (2014-2018)

8.7.2.  Middle East and Africa Healthcare BPO  Revenue (Million USD) by Countries (2014-2018)

8.7.3.  Saudi Arabia

8.7.3.1.  Saudi Arabia Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.7.4.  United Arab Emirates

8.7.4.1.  United Arab Emirates Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.7.5.  Egypt

8.7.5.1.  Egypt Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.7.6.  Nigeria

8.7.6.1.  Nigeria Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.7.7.  South Africa

8.7.7.1.  South Africa Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.7.8.  Turkey

8.7.8.1.  Turkey Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

8.7.9.  Rest of Middle East and Africa

8.7.9.1.  Rest of Middle East and Africa Healthcare BPO  Revenue (Millions USD) and Growth Rate (2014-2018)

9.       Company Profiles

9.1.     Charles River Laboratories International Inc.

9.1.1.  Business Overview

9.1.2.   Service Portfolio

9.1.3.  Strategic Developments

9.1.4.   Revenue and Market Share

9.2.     HCL Technologies Limited

9.2.1.  Business Overview

9.2.2.   Service Portfolio

9.2.3.  Strategic Developments

9.2.4.   Revenue and Market Share

9.3.     Accenture

9.3.1.  Business Overview

9.3.2.   Service Portfolio

9.3.3.  Strategic Developments

9.3.4.   Revenue and Market Share

9.4.     Infosys Limited

9.4.1.  Business Overview

9.4.2.   Service Portfolio

9.4.3.  Strategic Developments

9.4.4.   Revenue and Market Share

9.5.     Eli Global

9.5.1.  Business Overview

9.5.2.   Service Portfolio

9.5.3.  Strategic Developments

9.5.4.   Revenue and Market Share

9.6.     Gebbs

9.6.1.  Business Overview

9.6.2.   Service Portfolio

9.6.3.  Strategic Developments

9.6.4.   Revenue and Market Share

9.7.     Lonza

9.7.1.  Business Overview

9.7.2.   Service Portfolio

9.7.3.  Strategic Developments

9.7.4.   Revenue and Market Share

9.8.     Genpact

9.8.1.  Business Overview

9.8.2.   Service Portfolio

9.8.3.  Strategic Developments

9.8.4.   Revenue and Market Share

9.9.     Catalent Inc.

9.9.1.  Business Overview

9.9.2.   Service Portfolio

9.9.3.  Strategic Developments

9.9.4.   Revenue and Market Share

9.10. IBM

9.10.1.      Business Overview

9.10.2.       Service Portfolio

9.10.3.      Strategic Developments

9.10.4.       Revenue and Market Share

9.11. Covance Inc.

9.11.1.      Business Overview

9.11.2.       Service Portfolio

9.11.3.      Strategic Developments

9.11.4.       Revenue and Market Share

9.12. Parexel

9.12.1.      Business Overview

9.12.2.       Service Portfolio

9.12.3.      Strategic Developments

9.12.4.       Revenue and Market Share

9.13. Quintiles

9.13.1.      Business Overview

9.13.2.       Service Portfolio

9.13.3.      Strategic Developments

9.13.4.       Revenue and Market Share

9.14. Sutherland

9.14.1.      Business Overview

9.14.2.       Service Portfolio

9.14.3.      Strategic Developments

9.14.4.       Revenue and Market Share

9.15. United Health Group

9.15.1.      Business Overview

9.15.2.       Service Portfolio

9.15.3.      Strategic Developments

9.15.4.       Revenue and Market Share

9.16. Truven Health

9.16.1.      Business Overview

9.16.2.       Service Portfolio

9.16.3.      Strategic Developments

9.16.4.       Revenue and Market Share

10.    Global Healthcare BPO  Market Competition, by Manufacturer

10.1. Global Healthcare BPO  Revenue and Market Share by Manufacturer (2016-2017)

10.2. Global Healthcare BPO  Price By Region (2016-2017)

10.3. Top 5 Healthcare BPO  Manufacturer Market Share

10.4. Market Competition Trend

11.    Healthcare BPO  Market Forecast (2018-2025)

11.1. Global Healthcare BPO  Revenue (Millions USD) and Growth Rate (2018-2025)

11.2. Healthcare BPO  Market Forecast by Regions (2018-2025)

11.2.1.      North America Healthcare BPO  Market Forecast (2018-2025)

11.2.1.1. United States Healthcare BPO  Market Forecast (2018-2025)

11.2.1.2. Canada Healthcare BPO  Market Forecast (2018-2025)

11.2.1.3. Mexico Healthcare BPO  Market Forecast (2018-2025)

11.2.2.      Europe Healthcare BPO  Market Forecast (2018-2025)

11.2.2.1. Germany Healthcare BPO  Market Forecast (2018-2025)

11.2.2.2. France Healthcare BPO  Market Forecast (2018-2025)

11.2.2.3. UK Healthcare BPO  Market Forecast (2018-2025)

11.2.2.4. Russia Healthcare BPO  Market Forecast (2018-2025)

11.2.2.5. Italy Healthcare BPO  Market Forecast (2018-2025)

11.2.2.6. Rest of Europe Healthcare BPO  Market Forecast (2018-2025)

11.2.3.      Asia-Pacific Healthcare BPO  Market Forecast (2018-2025)

11.2.3.1. China Healthcare BPO  Market Forecast (2018-2025)

11.2.3.2. Japan Healthcare BPO  Market Forecast (2018-2025)

11.2.3.3. Korea Healthcare BPO  Market Forecast (2018-2025)

11.2.3.4. India Healthcare BPO  Market Forecast (2018-2025)

11.2.3.5. Southeast Asia Healthcare BPO  Market Forecast (2018-2025)

11.2.3.6. Rest of Asia-Pacific Healthcare BPO  Market Forecast (2018-2025)

11.2.4.      South America Healthcare BPO  Market Forecast (2018-2025)

11.2.4.1. Brazil Healthcare BPO  Market Forecast (2018-2025)

11.2.4.2. Argentina Healthcare BPO  Market Forecast (2018-2025)

11.2.4.3. Columbia Healthcare BPO  Market Forecast (2018-2025)

11.2.4.4. Rest of South America Healthcare BPO  Market Forecast (2018-2025)

11.2.5.      Middle East and Africa Healthcare BPO  Market Forecast (2018-2025)

11.2.5.1. Saudi Arabia Healthcare BPO  Market Forecast (2018-2025)

11.2.5.2. United Arab Emirates Healthcare BPO  Market Forecast (2018-2025)

11.2.5.3. Egypt Healthcare BPO  Market Forecast (2018-2025)

11.2.5.4. Nigeria Healthcare BPO  Market Forecast (2018-2025)

11.2.5.5. South Africa Healthcare BPO  Market Forecast (2018-2025)

11.2.5.6. Turkey Healthcare BPO  Market Forecast (2018-2025)

11.2.5.7. Rest of Middle East and Africa Healthcare BPO  Market Forecast (2018-2025)

11.3. Healthcare BPO  Market Forecast by Payer Service (2018-2025)

11.3.1.      Healthcare BPO  Forecast by Payer Service (2018-2025)

11.3.2.      Healthcare BPO  Market Share Forecast by Payer Service (2018-2025)

11.4. Healthcare BPO  Market Forecast by Product Service (2018-2025)

11.4.1.      Healthcare BPO  Forecast by Product Service (2018-2025)

11.4.2.      Healthcare BPO  Market Share Forecast by Product Service (2018-2025)

11.5. Healthcare BPO  Market Forecast by Pharmaceutical Service (2018-2025)

11.5.1.      Healthcare BPO  Forecast by Pharmaceutical Service (2018-2025)

11.5.2.      Healthcare BPO  Market Share Forecast by Pharmaceutical Service (2018-2025)


List of Tables

List of Tables and Figures
Figure United States Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Canada Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Mexico Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Germany Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure France Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure UK Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Russia Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Italy Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Rest of Europe Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure China Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Japan Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Korea Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure India Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Southeast Asia Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Rest of Asia-Pacific Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Brazil Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Argentina Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Columbia Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Rest of South America Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Saudi Arabia Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure United Arab Emirates Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Egypt Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Nigeria Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure South Africa Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Turkey Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Figure Rest of Middle East and Africa Healthcare BPO Revenue (Million USD) and Growth Rate (2014-2025)
Table Global Healthcare BPO Revenue and Revenue Share by Payer Service (2014-2018)
Figure Global Claims Management Revenue and Growth Rate (2014-2018)
Figure Global Provider Management Revenue and Growth Rate (2014-2018)
Figure Global Product Development Revenue and Growth Rate (2014-2018)
Figure Global Care Management Revenue and Growth Rate (2014-2018)
Figure Global Human Resource Management Revenue and Growth Rate (2014-2018)
Figure Global Operational/Administrative Management Revenue and Growth Rate (2014-2018)
Figure Global Customer Relationship Management (CRM) Revenue and Growth Rate (2014-2018)
Table Global Healthcare BPO Revenue and Revenue Share by Product Service (2014-2018)
Figure Global Revenue Cycle Management Revenue and Growth Rate (2014-2018)
Figure Global Medical Transcription Revenue and Growth Rate (2014-2018)
Figure Global Medical Billing Revenue and Growth Rate (2014-2018)
Figure Global Device Monitoring Revenue and Growth Rate (2014-2018)
Figure Global Patient Enrollment and Strategic Planning Revenue and Growth Rate (2014-2018)
Table Global Healthcare BPO Revenue and Revenue Share by Pharmaceutical Service (2014-2018)
Figure Global Clinical Data Management Revenue and Growth Rate (2014-2018)
Figure Global Manufacturing Outsourcing Revenue and Growth Rate (2014-2018)
Figure Global Pharmacovigilance Services Revenue and Growth Rate (2014-2018)
Table Global Healthcare BPO Revenue by Regions (2014-2018)
Figure North America Healthcare BPO Growth Rate (2014-2018)
Figure North America Healthcare BPO Revenue and Growth Rate (2014-2018)
Figure North America Healthcare BPO by Countries (2014-2018)
Figure North America Healthcare BPO Revenue (Million USD) by Countries (2014-2018)
Figure United States Healthcare BPO Growth Rate (2014-2018)
Figure United States Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Canada Healthcare BPO Growth Rate (2014-2018)
Figure Canada Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Mexico Healthcare BPO Growth Rate (2014-2018)
Figure Mexico Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Europe Healthcare BPO Growth Rate (2014-2018)
Figure Europe Healthcare BPO Revenue and Growth Rate (2014-2018)
Figure Europe Healthcare BPO by Countries (2014-2018)
Figure Europe Healthcare BPO Revenue (Million USD) by Countries (2014-2018)
Figure Germany Healthcare BPO Growth Rate (2014-2018)
Figure Germany Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure France Healthcare BPO Growth Rate (2014-2018)
Figure France Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure UK Healthcare BPO Growth Rate (2014-2018)
Figure UK Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Russia Healthcare BPO Growth Rate (2014-2018)
Figure Russia Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Italy Healthcare BPO Growth Rate (2014-2018)
Figure Italy Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Rest of Europe Healthcare BPO Growth Rate (2014-2018)
Figure Rest of Europe Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Asia-Pacific Healthcare BPO Growth Rate (2014-2018)
Figure Asia-Pacific Healthcare BPO Revenue and Growth Rate (2014-2018)
Figure Asia-Pacific Healthcare BPO by Countries (2014-2018)
Figure Asia-Pacific Healthcare BPO Revenue (Million USD) by Countries (2014-2018)
Figure China Healthcare BPO Growth Rate (2014-2018)
Figure China Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Japan Healthcare BPO Growth Rate (2014-2018)
Figure Japan Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Korea Healthcare BPO Growth Rate (2014-2018)
Figure Korea Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure India Healthcare BPO Growth Rate (2014-2018)
Figure India Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Southeast Asia Healthcare BPO Growth Rate (2014-2018)
Figure Southeast Asia Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Rest of Asia-Pacific Healthcare BPO Growth Rate (2014-2018)
Figure Rest of Asia-Pacific Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure South America Healthcare BPO Growth Rate (2014-2018)
Figure South America Healthcare BPO Revenue and Growth Rate (2014-2018)
Figure South America Healthcare BPO by Countries (2014-2018)
Figure South America Healthcare BPO Revenue (Million USD) by Countries (2014-2018)
Figure Brazil Healthcare BPO Growth Rate (2014-2018)
Figure Brazil Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Argentina Healthcare BPO Growth Rate (2014-2018)
Figure Argentina Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Columbia Healthcare BPO Growth Rate (2014-2018)
Figure Columbia Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Rest of South America Healthcare BPO Growth Rate (2014-2018)
Figure Rest of South America Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Middle East and Africa Healthcare BPO Growth Rate (2014-2018)
Figure Middle East and Africa Healthcare BPO Revenue and Growth Rate (2014-2018)
Figure Middle East and Africa Healthcare BPO by Countries (2014-2018)
Figure Middle East and Africa Healthcare BPO Revenue (Million USD) by Countries (2014-2018)
Figure Saudi Arabia Healthcare BPO Growth Rate (2014-2018)
Figure Saudi Arabia Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure United Arab Emirates Healthcare BPO Growth Rate (2014-2018)
Figure United Arab Emirates Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Egypt Healthcare BPO Growth Rate (2014-2018)
Figure Egypt Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Nigeria Healthcare BPO Growth Rate (2014-2018)
Figure Nigeria Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure South Africa Healthcare BPO Growth Rate (2014-2018)
Figure South Africa Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Turkey Healthcare BPO Growth Rate (2014-2018)
Figure Turkey Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Figure Rest of Middle East and Africa Healthcare BPO Growth Rate (2014-2018)
Figure Rest of Middle East and Africa Healthcare BPO Revenue (Millions USD) and Growth Rate (2014-2018)
Table Charles River Laboratories International Inc. Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table HCL Technologies Limited Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Accenture Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Infosys Limited Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Eli Global Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Gebbs Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Lonza Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Genpact Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Catalent Inc. Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table IBM Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Covance Inc. Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Parexel Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Quintiles Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Sutherland Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table United Health Group Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Truven Health Healthcare BPO Price, Revenue, Gross Margin and Market Share (2016-2017)
Figure Global Healthcare BPO Market Share by Manufacturer
Figure Global Healthcare BPO Revenue and Market Share by Manufacturer
Table Global Healthcare BPO Price by Region (2016-2017)
Figure Top 5 Healthcare BPO Manufacturer (Revenue) Market Share
Figure Market Competition Trend
Figure Global Healthcare BPO Revenue (Millions USD) and Growth Rate (2018-2025)
Table Healthcare BPO Market Forecast by Regions (2018-2025)
Figure North America Healthcare BPO Market Forecast (2018-2025)
Figure United States Healthcare BPO Market Forecast (2018-2025)
Figure Canada Healthcare BPO Market Forecast (2018-2025)
Figure Mexico Healthcare BPO Market Forecast (2018-2025)
Figure Europe Healthcare BPO Market Forecast (2018-2025)
Figure Germany Healthcare BPO Market Forecast (2018-2025)
Figure France Healthcare BPO Market Forecast (2018-2025)
Figure UK Healthcare BPO Market Forecast (2018-2025)
Figure Russia Healthcare BPO Market Forecast (2018-2025)
Figure Italy Healthcare BPO Market Forecast (2018-2025)
Figure Rest of Europe Healthcare BPO Market Forecast (2018-2025)
Figure Asia-Pacific Healthcare BPO Market Forecast (2018-2025)
Figure China Healthcare BPO Market Forecast (2018-2025)
Figure Japan Healthcare BPO Market Forecast (2018-2025)
Figure Korea Healthcare BPO Market Forecast (2018-2025)
Figure India Healthcare BPO Market Forecast (2018-2025)
Figure Southeast Asia Healthcare BPO Market Forecast (2018-2025)
Figure Rest of Asia-Pacific Healthcare BPO Market Forecast (2018-2025)
Figure South America Healthcare BPO Market Forecast (2018-2025)
Figure Brazil Healthcare BPO Market Forecast (2018-2025)
Figure Argentina Healthcare BPO Market Forecast (2018-2025)
Figure Columbia Healthcare BPO Market Forecast (2018-2025)
Figure Rest of South America Healthcare BPO Market Forecast (2018-2025)
Figure Middle East and Africa Healthcare BPO Market Forecast (2018-2025)
Figure Saudi Arabia Healthcare BPO Market Forecast (2018-2025)
Figure United Arab Emirates Healthcare BPO Market Forecast (2018-2025)
Figure Egypt Healthcare BPO Market Forecast (2018-2025)
Figure Nigeria Healthcare BPO Market Forecast (2018-2025)
Figure South Africa Healthcare BPO Market Forecast (2018-2025)
Figure Turkey Healthcare BPO Market Forecast (2018-2025)
Figure Rest of Middle East and Africa Healthcare BPO Market Forecast (2018-2025)
Figure Global Healthcare BPO Forecast by Payer Service (2018-2025)
Figure Global Healthcare BPO Market Share Forecast by Payer Service (2018-2025)
Figure Global Healthcare BPO Forecast by Payer Service (2018-2025)
Figure Global Healthcare BPO Forecast by Product Service (2018-2025)
Figure Global Healthcare BPO Market Share Forecast by Product Service (2018-2025)
Figure Global Healthcare BPO Forecast by Product Service (2018-2025)
Figure Global Healthcare BPO Forecast by Pharmaceutical Service (2018-2025)
Figure Global Healthcare BPO Market Share Forecast by Pharmaceutical Service (2018-2025)
Figure Global Healthcare BPO Forecast by Pharmaceutical Service (2018-2025)


Research Methodology

We use both primary as well as secondary research for our market surveys, estimates and for developing forecast. Our research process commence by analyzing the problem which enable us to design the scope for our research study. Our research process is uniquely designed with enough flexibility to adjust according to changing nature of products and markets, while retaining core element to ensure reliability and accuracy in research findings. We understand both macro and micro-economic factors to evaluate and forecast different market segments.

Data Mining

Data is extensively collected through various secondary sources such as annual reports, investor presentations, SEC filings, and other corporate publications. We also refer trade magazines, technical journals, paid databases such as Factiva and Bloomberg, industry trade journals, scientific journals, and social media data to understand market dynamics and industry trends. Further, we also conduct primary research to understand market drivers, restraints, opportunities, challenges, and competitive scenario to build our analysis.

Data Collection Matrix

Data Collection Matrix

Supply Side

Demand Side

Primary Data Sources

  • Manufacturers
  • Distributors & Wholesalers
  • GPOs
  • Physicians/Specialist
  • Healthcare Providers
  • Consumers

Secondary Data Sources

  • Annual Reports/SEC Filings/ Investor Presentations/ Press Releases
  • Government/Associations Publications
  • Case Studies
  • Reference Customers

 

Market Modeling and Forecasting

We use epidemiology and capital equipment-based models to forecast market size of different segments at country and regional level.

  • Epidemiology-based Forecasting Model: This method uses epidemiology data gathered through various publications and from physicians to estimate population of patients, flow of treatment of individual disease and therapies. The data collected through this method includes statics on incidence of disease, population suffering from disease, and treatment population. This method is used to understand:
  • Number of patients for particular device or medical procedure and
  • Repeated use of particular device depending on health and condition of patient
  • Capital-based Forecasting Model: This method of forecasting is based on number of replacements, installed-based and new sales of capital equipment used in various healthcare and diagnostic centers. These three parameters are calculated and forecast is developed. Installation base is calculated as average number of units per facility; while sales for particular year is calculated from number of new and replace units. Secondary data is collected through various supply chain intermediaries and opinion leaders to arrive at installation and sales rate. These techniques help our analysts in validating market and developed market estimates and forecast.

We do forecast on basis of several parameters such as market drivers, market opportunities, industry trends government regulations, raw materials supply and trade dynamics to ensure relevance of forecast with market scenario. With increasing need to granulized information, we used bottom-up methodology for forecasting where we evaluate each regional segment differently and combined all forecast to develop final market forecast.

Data Validation

We believe primary research is a very important tool in analyzing and forecasting different markets. In order to make sure accuracy of our findings, our team conducts primary interviews at every stage of research to gain deep insights into current business environment and future trends and key developments in market. This includes use of various methods such as telephonic interviews, focus groups, face to face interviews and questionnaires to validate our research from all aspects. We validate our data through primary research from key industry leaders such as CEO, product managers, marketing managers, suppliers, distributors, and consumers are frequently interviewed. These interviews provide valuable insights which help us to have better market understanding besides validating our estimates and forecast.

Data Triangulation

data triangulation

Industry Analysis

Qualitative Data

Quantitative Data (2017-2025)

  • Market Dynamics (Drivers, Restraints, and Challenges)
  • Industry Trend Analysis
  • Market Opportunities
  • Government Policies and Regulations, Patent Analysis, and Reimbursement Policies
  • Porter’s Five Forces and PESTLE Analysis
  • Key Developments and Competitive Landscape
  • Market Assessment and Forecast
  • Market Assessment and Forecast, By Product
  • Market Assessment and Forecast, By Technology
  • Market Assessment and Forecast, By Application
  • Market Assessment and Forecast, By End User
  • Market Assessment and Forecast, By Region/Country

License Type

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